Ref.: 214499548 | 2021-08-24 10:22:11
Service Desk Lead
Town: | County: | Country: United Kingdom
Description: Service Desk Lead, £35,000 pa, West Midlands
One of our long-standing clients is currently recruiting for a Service Desk Team Leader to join them on a permanent basis. The purpose of this role is to deal with any occurring problems and incidents around the service desk.
* communication, escalations and resolution of occurring incidents
* accountable for end-to-end lifecycle of incidents from Service Desk
* Service Desk background
* Some MIM experience
* ITIL experience
Please note: This role is in a shift team – 4 days on, 4 days off. The 4 days on are 2 days 7am-7pm then 2 days 7pm-7am. Additional shift allowance will be provided for unsociable working hours.
If you think you would be a good fit, please apply
Salary Type: Annum
Permanent | Full Time
Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work.
He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!