Network Manager – Reading | Permanent | Reading

  • Permanent
  • Reading

Website myexpsolutions CV-Library

Ref. 213994884 | 2021-06-16 16:33:21

Town: Reading | Country: United Kingdom

Desccription: Verelogic have an URGENT REQUIREMENT for a Network Manager with experience in the education sector. This role will be responsible for the management, installation, maintenance, availability and security of the schools' ICT network. You must be dedicated to delivering the outstanding levels of support and service in line with the client values. It is your job to facilitate communication between the school and the client, keep up to date with what services can be offered, and manage the accounts of your customers.

Responsibilities: Customer service

▪ Be the first port of call for all your schools ICT needs

▪ Provide great communication with your schools

▪ Ensure that your schools are aware of and ideally using the customer portal

▪ Ensure that your schools are aware of all of our services including installations service, training and teaching support

▪ Work with the school development team to ensure that the school are getting the best level of service

▪ Ensure behaviour, including appearance and punctuality, meets standards outlined

▪ Be prepared to work with young children

▪ Be prepared to train small groups of school staff

▪ Be prepared to assist with occasional lifting of equipment during installations

Desktop and application support

▪ Manage the installation, maintenance and upgrades of desktop hardware (including peripherals) and software

▪ Support Audio Visual requirements to support teaching and learning

▪ Manage advanced diagnosis procedures on hardware, software and peripherals

▪ Ensure that all helpdesk tickets are logged, tracked and resolved in-line with SLA policies and procedures

▪ Manage and support specialist software as necessary Server and Network Support

▪ Effectively monitor, manage and maintain all infrastructure systems, including servers, storage, SAN, Wi-Fi and networking equipment

▪ Ensure that backup and archive systems are in place and are compliant with the customer agreement policy and procedures

▪ Oversee the installation, maintenance and upgrades of all infrastructure equipment

▪ Manage key services including Active Directory, DNS, DHCP and Group Policy Continuity

General

▪ Ensure excellent communication with schools, your manager and other team members – calls and emails are responded to every day

▪ Work effectively with your Team Manager to update progress, ensure best use of time

▪ Follow company procedures for placing orders and requesting installations

▪ To work safely and in accordance with the company’s health & safety policy and procedures

▪ Complete timesheet of activity within 2 days

▪ Helping to shadow, train and induct new and inexperienced members of the team

▪ Any ad-hoc tasks that might be requireed

Maintenance and Security

▪ Ensure that a disaster recovery plan is in place and adhered to

▪ Deploy and maintain appropriate secure ICT infrastructure including filtering, firewall and Anti-Virus systems

▪ Manage remote access to the customer’s systems

If you would like to lemarn more about about this opportunity then please contact Sean Dunn for all the details and how to apply

Salary Type: Annum

Salary: £28000 – £32000/annum

Category: IT

To apply for this job please visit www.cv-library.co.uk.

Rogerio da Silva

Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work. He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!

%d bloggers like this: