IT Service Desk Analyst | Permanent |

  • Anywhere

Ref.: 214490022 | 2021-08-23 09:57:16

IT Service Desk Analyst

Town: | County: City and County of the City of London | Country: United Kingdom

Description: Service Desk Analyst, IT Support Engineer, Helpdesk Analyst, IT Graduate, Microsoft Troubleshooting, London

Service Desk Analyst, Helpdesk Support Analyst required to work for a Law Firm based in the City of London. However, due to Covid-19, there will be a mixture of working from home and working from the office.

You MUST have good First Line IT Support / Helpdesk Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as Office 2016, Office 365, Windows Azure, Active Directory and maybe even SharePoint. It would also be acceptable for you to have an IT related degree, along with ‘some’ commercial IT Support experience.

Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Lawyers / Partners with no problems. This is literally an unbelievable opportunity to break into the Legal IT sector and could be the beginning of your serious career. Your professionalism will be outstanding and keeping a cool head under pressure is essential.

The role would have potential to progress to a Desktop Support / Second Line Support position within the firm but you would have to prove yourself first. Any Desktop skills you possess would certainly come in handy here.

This is a great opportunity and salary is dependent upon experience. Apply now for more details

Salary Type: Annum

Salary: £23000 – £25000/annum Good benefits

Permanent | Full Time

Benefits: Good benefits

Category: IT

Rogerio da Silva

Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work. He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!

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