Ref.: 214501374 | 2021-08-24 12:07:27
Head of IT Operations
Town: | County: Berkshire | Country: United Kingdom
Description: Head of IT Operations
My client is a market leader in their industry, with global operations in the UK and Ireland, EMEA, Asia Pacific, and North America. They are just kicking off a digital transformation program, which includes the global deployment of an ERP solution as well as an e-commerce re-platform. As a key part of this transformation program the structure of the team has been reviewed to ensure it has the appropriate level of skills and knowledge to support, maintain and develop the new services and solutions. This has great a brand-new opportunity for you to join the business. You will report directly to the board in this position as Head of IT Operations/Director which will involve the overall ownership of Service Desk and Infrastructure teams across the group and drive our IT services forward.
In this role, you will lead, manage and provide technical support to our IT operations including our infrastructure, systems, and IT support services.
The ideal candidate will have …
· 7 + Years’ experience of managing and leading a global/geographically dispersed technical IT support team, and a strong understanding of IT operations including service desk, desktop and server support, networking, network security, computer operations and customer service principles. Preferably within a global or federated business model
· Significant experience in managing IT workstreams associated with multiple mergers and acquisitions.
· Experience implementing and improving ITIL based processes
· Proven experience in Microsoft technologies and cloud services
· Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment
Salary Type: Annum
Salary: £70000 – £90000/annum
Permanent | Full Time
Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work.
He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!