CRO and UX Executive | Permanent |

  • Anywhere

Ref.: 214494304 | 2021-08-23 15:18:37

CRO and UX Executive

Town: | County: Greater Manchester | Country: United Kingdom

Description: CRO and UX Executive
(Conversion Rate Optimisation and User Experience)
(Remote working available)*
Culture:
Rewarding, down to earth, inclusive and supportive.
Our values are: we care, we make a difference, we’re better together, we innovate and we work in an environment where we all thrive.
The role:
We are looking for a CRO and UX Executive to join our skilled and agile UK management team on a full-time basis.
* Reporting directly to the UX & Experimentation Manager, you will be responsible for improving the user experience of musicMagpie’s (UK) and Decluttr’s (US) websites and apps.
* Through an ongoing programme of research and experimentation, you will understand and solve our customers’ problems.
* You will work with researchers, data analysts, UX designers and developers to produce test solutions and report on results to the business and working with the UX and Experimentation manager to plan and maintain a testing strategy
Key skills:
* Previous Digital Marketing or UX experience and a proficiency in Google Analytics.
* A problem-solving attitude.
* An inquisitive mind with a constant desire to continue learning
* Experience in a UX, CRO, problem solving, or analytical role.
* Awareness of UX techniques and activities.
* Research interpretation and presentation skills.
* Experience with observational research tools such as Hotjar, Contentsquare, Clicktale.
* Demonstration of self-driven learning, and an enthusiasm for learning.
* Experience in UX research techniques and activities (preferred)
* Involvement in or running of usability testing studies and interpretation of the results (preferred)
About you:
* Passion for E-commerce and in particular Ecommerce user experience with a desire to improve performance
* To have experience and enjoy dealing with lots of user feedback, with the ability to analyse responses accurately and pull-out insights that can drive forward positive improvements to KPIs
* Logical and efficient, with a keen attention to detail
Core skills:
* A problem-solving attitude.
* Experience in a CRO, problem solving, or analytical role.
* Experience implementing and running A/B tests using testing software.
* Awareness of UX techniques and activities.
* Proficiency in Google Analytics.
* Data interpretation, manipulation, and presentation skills in Excel, Google Sheets or similar software.
* Experience with observational research tools such as Hotjar, Contentsquare.
* Demonstration of self-driven learning, and an enthusiasm for learning.
Benefits:
Monday to Friday (9.00am – 5.00pm)
State of the art facilities
Free parking when on site
Bonus
Share Save Scheme
Pension
Holidays (31 days including bank holidays)
Casual dress code
Employee Discount
About us:
Entertainment Magpie (musicMagpie (UK) & Decluttr (US)) is an international tech business at the forefront of the global recommerce revolution, allowing customers to make the choice to both buy & sell from a service that is ‘Smart for You and Smart for the Planet’.
The company is the number 1 phone recycler in the UK and growing in the US every day! Winning the What Mobile Awards 5 years in a row, as well as Tech Radar’s Mobile Choice Awards for the last 2 years. In addition to this, the company also surpassed 190,000 reviews on Trustpilot. The first company in the world to surpass ten million eBay feedback (8M UK, 2M US) as well as being the biggest third-party seller in the world on Amazon, exporting to buyers in 140 countries around the world. Alongside this, we also specialise in media, books and games consoles!
Location:
Our Head Office is based in Stockport Exchange. however due to the Covid situation, we are currently working from home. Therefore flexible working arrangements are possible

Salary Type:

Salary:

Permanent | Full Time

Benefits:

Category: IT

Rogerio da Silva

Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work. He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!

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