3rd Line Infrastructure Engineer | Permanent | Bilston

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Ref.: 214278845 | 2021-09-10 08:10:28

3rd Line Infrastructure Engineer

Town: Bilston | County: West Midlands (County) | Country: United Kingdom

Description: 3rd Line Infrastructure Engineer / Systems Administrator – based in Bilston, West Midlands
Paying up to £45,000 per annum plus benefits including Bonus, Healthcare, Private Medical Insurance, Pension (5% Contribution), 25 days holiday (increasing with service), staff discount, casual dress code, plus much more
A global ecommerce company is looking to hire an IT Systems Administrator to manage and maintain IT services and network installations in their offices and be a 3rd line technical resource. You’ll also provide technical advice, implement industry best practices and to take a technical role within the team. You’ll support the business in the maintenance and upkeep of existing IT infrastructure, IT applications, IT equipment and Telecoms services.
Overview:
Responsible for ensuring IT can meet all SLAs for incidents, requests and up time for any services that are time dependent and are also responsible for ensuring that the critical infrastructure which underpins the business is highly available and able to support business needs. The team maintains, supports and monitors all aspects of the IT infrastructure. Members of the team must be security aware and be cognizant of the risks and threats encountered in today’s IT landscape. They ensure that the estate is secure and compliant with policy and are also involved in website process management, deployment and change management.
Key Job Accountabilities:
* To support, maintain and monitor a diverse range of server and network infrastructure.
* Work well within a team, with strong customer focus, and sense of ownership.
* Creation and maintenance of technical documentation.
* Fulfil a technical role in the IT Services team, providing knowledge-transfer to team-members when experience dictates.
* Liaising with 3rd party vendors and managed service partners to deliver a highly available always-on service.
* Managing incidents, service requests and following the change management process for Production Services team.
* Maintaining a high level of availability of services and minimising the risk of exposure to system downtime through continual monitoring of key systems.
* Making recommendations for system improvements optimizations and efficiencies.
Experience:
* eCommerce background will be highly regarded. With Specific, area’s around ERP (Oracle), Warehouse Management (RedPrarie) and/or Commerce (CommerceTools)
* Good Cloud Technology Experience in Platforms such as: Azure, GCP or OCI
* Both Linux and Windows Server Knowledge
* Knowledge and Understanding Standard Infrastructure Technologies. Including, but not limited to: Virtualisation, Backup, Storage, Active Directory, Monitoring, Certification Authorities etc.
* Knowledge and understanding of standard Networking concepts. Including but not limited to: Layer 3 Routing protocols, routing protocols and IPSec/SSL VPN, Network Loadbalancing and Loadsharing, Basic Layer 2/Layer 3 troubleshooting commands and how to use them, etc
* Working knowledge of REST APIs
* Experience supporting message queuing systems
* Other key areas SSH, GIT, Packer, Terraform, Power Platform, Ansible, Automation
Qualifications:
Bachelors Degree in Computer Science or a related field, and/or relevant work experience/qualifications.
2+ years’ experience of:
* Application and Server infrastructure administration
* Hypervisors and virtualization technologies
* Microsoft SQL Server Administration
* Cloud platforms such as Azure, Google Cloud, AWS or OCI
Technologies:
* Microsoft Server, Azure, O365, Windows, SCEM
* Linux
* Cisco
* Cloud platforms such as Azure, Google Cloud, AWS or OCI
* Virtualisation
* Backup
* Storage
* Active Directory
* Monitoring (Solarwinds)
* Certification Authorities
If you are an experienced Systems Administrator or IT Engineer with the required listed skills and experience then please apply not to find out more

Salary Type: Annum

Salary: £40000 – £45000/annum

Permanent | Full Time

Benefits:

Category: IT

Rogerio da Silva

Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work. He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!

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