Is Technology Killing the Industry?
#Amazon didn’t kill the retail industry.
They did it to themselves with bad customer services.
#Netflix did not kill #Blockbuster.
They did it to themselves with ridiculous late fees.
#Uber did not kill the #taxi #business.
They did it to themselves by limiting # of taxis with fare control.
#Apple did not kill the #music industry.
They did it to themselves by forcing people to buy full-length albums.
#AirBnB did not kill the #hotel industry.
They did it to themselves by limited availability and pricing options.
#Technology by itself is not the real disrupter…
Being non-customer centric is the biggest threat to any business.
Videos attributions #Pixabay:
Technology – @Activedia
Image attributions #Pixabay and canva.com
YouTube Thumbnail – @geralt
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