#Amazon didn’t kill the retail industry.
They did it to themselves with bad customer services.
#Netflix did not kill #Blockbuster.
They did it to themselves with ridiculous late fees.
#Uber did not kill the #taxi #business.
They did it to themselves by limiting # of taxis with fare control.
#Apple did not kill the #music industry.
They did it to themselves by forcing people to buy full-length albums.
#AirBnB did not kill the #hotel industry.
They did it to themselves by limited availability and pricing options.
#Technology by itself is not the real disrupter…
Being non-customer centric is the biggest threat to any business.
Videos attributions #Pixabay:
If you like this video and want to support, subscribe and follow my twitter.
Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work.
He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!