Communication Barriers And How To Deal With That – What do You mean by That?
Another major impact is the interpretation of that particular information
The language barrier
The cultural clash
The behaviour being a spontaneous enthusiastic as I am
or an introvert as many others I learned to know
In my past and constant learning experience
I have worked with many great people
from different backgrounds,
euthenics, beliefs, different languages
and different fields of expertise,
and if there’s one thing I’ve learned from all of this
is to be openly spoken with the ideas,
opinions and criticism,
but also being a listener (introverted) when times needed.
So, what can we do about it?
I’ de say, to constantly improve the output
of anything that we are working on.
in any situation
When hearing something, a comment,
A piece of information
Don’t just act as if you know and be quiet
Or pretend you understood everything
The other person has just said
Expand that knowledge, for yourself,
for the sender of the information to expand that info
To the others in a group, you may be in a meeting
Ask this simple question:
“What do you mean by that?”
I love this question,
Because even if there’s sufficient information
In the words just put by the communicator
There’s a chance that someone in the meeting
For example, that have not fully understood
As the communicator holds the knowledge
Or you who think that understand it clearly
It is also good, for yourself to reaffirm what you think
You understood from the first time you heard of.
I believe this, what I’ve just said can be widely applied
Across many fields of expertise, and even in everyday life
It can improve not only software development projects
The field that I am in, but also
In relationships, friendships, dealership, negotiation
Businesses and many others
In software development, where most of my expertise is
We use task management tools, but you can use notes, pen an paper
If you want to keep it very simple.
We normally use tools like
Trello, Jira and ADO (Azure DevOps)
You can create a backlog of items as epics,
features, user stories, tasks, tests and link them all,
piece them together for traceability and traceability
to see progress reports and completeness of
the overall goals and its milestones.
Most importantly, in my opinion,
with the support pages, like Wiki, within the tool,
is to serve as a single source of information across the team,
stakeholders and organisation
To be then used while developing, for knowledge bank
when a reference is needed for a particularly tricky
the situation encountered in the past and finding out
how you or another member of the team have
come about to solve the problem.
But also, as for the organisation level,
have a reference to be used for new starters,
New members, future enhancements, upgrades,
may need to refer back to past development,
and having it in all in a single place where the
communication has been captured is priceless.
I’m always in favour of such tools instead of
shared drives and emails as it can get lost in endless trails,
can get miscommunication and spend a long time
trying to figure out what a particular piece
of information was trying to conceive.
If you don’t have access to such a tool,
use a spreadsheet, as last resort,
but use in such way that you have it divided into comprehensive tabs,
columns, shapes and colours to make it more visually appealing,
then circulate as appropriate.
I have a couple of templates that I carry with me as back up
whenever I move on to a new client with a new contract,
and I constantly improve as I move on and use whenever
there is a limitation on use task management tools.
Bye for now.
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Rogerio da Silva is a Brazilian who lives in the UK for a little over two decades. He is the owner of a test consulting and outsources services for software development. He likes to blog, write and create content that teaches others how to live a better life. Rogerio has two princesses and one powerful wife that help him with his work.
He loves reading biographies of successful authors and dream builders because they inspire him to keep creating!